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How 0uu Handles Your Personal Data

At 0uu, the way we collect, store, and use your personal data is governed by this Privacy Policy — a document written for you, the account holder, in…

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What This Policy Covers at 0uu

0uu Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all data you share when you open an account, make a deposit via UPI, Paytm, or PhonePe, play any title in our lobby, or contact our support team. We collect the information needed to operate your account — name, contact details,

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payment identifiers, and session activity. We do not sell your data to third parties for marketing. Transaction data tied to UPI, Paytm, and PhonePe is retained only as long as required for financial record-keeping under applicable law. Access to and use of 0uu depends on local
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law and is available where local law permits. By continuing to use the platform you confirm that you have read and understood this policy. If anything here is unclear, our Data contact is reachable via the channels listed in the Support section below.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Email Our Data Team

Send a written data request — access, correction, or deletion — to our dedicated privacy email. We aim to respond within 72 hours on working days and confirm receipt immediately on submission.

Live Chat Support

Open the live chat widget in your account dashboard to ask a privacy question in real time. Our agents can log a formal data request on your behalf and give you a reference number to track it.

In-Account Help Centre

The Help Centre inside your 0uu account holds a dedicated Privacy section. Submit a structured data request form there and monitor its status without leaving the platform.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

From the moment you open your account to every deposit and withdrawal, 0uu applies layered data controls to keep your information secure, accessible to you, and never shared beyond what is necessary…

Data Collection Scope

We collect only what is needed: account registration details, payment references for UPI, Paytm, and PhonePe transactions, device identifiers, and in-session activity logs. Nothing beyond what keeps your account running is gathered.

Cookie Usage

Our site uses strictly necessary cookies to keep you logged in and session cookies to remember your lobby preferences. Analytics cookies are only set with your consent, and you can withdraw that consent at any time through the cookie settings panel in your account.

Account Security Measures

Passwords are stored as salted hashes — never in plain text. Two-step verification is available for your account login, and every login attempt from an unrecognised device triggers an email alert to your registered address.

Data Retention Periods

Active account data is held for as long as your account remains open. After account closure, transaction records are kept for the period required by financial law in applicable jurisdictions, then permanently deleted from our systems.

Your Right to Request Changes

You may request a copy of all data we hold about you, ask us to correct inaccurate records, or request full deletion of your personal data. Requests are processed within 30 days and confirmed in writing to your registered email.

Who Has Access Internally

Access to your personal data inside 0uu is restricted to roles that require it — payment verification, fraud review, and customer support. All staff with access operate under confidentiality agreements and role-based access controls.

Your Privacy Policy Questions

These are the questions we hear most often about how 0uu handles personal data, what rights you hold, and how to act on them quickly.

We collect your name, email address, phone number, date of birth, and the payment identifiers associated with your UPI, Paytm, or PhonePe deposits. Device and session data is also logged to protect your account from unauthorised access.

Payment references are stored in encrypted form and never in full. We retain only the transaction ID, amount, timestamp, and status needed for reconciliation. Full UPI handles and Paytm wallet numbers are not stored beyond the point of verification.

Yes. Submit a Subject Access Request through the in-account Help Centre or by emailing our data team. We will provide a structured data export within 30 days of receiving your verified request at no charge.

Send a deletion request via email or the Help Centre form. We will remove all personal data not subject to mandatory financial retention within 30 days and confirm deletion in writing. Anonymised aggregate data may remain for internal analytics.

We share data only with payment processors needed to clear your UPI, Paytm, or PhonePe transactions, and with fraud-detection services that protect your account. We do not sell your data to advertisers or data brokers.

Log in, go to Account Settings, and edit your profile details directly. For documents or identity records that cannot be changed in-app, contact support via live chat or email and our team will update the record after verifying your identity.

We send an email notification to your registered address whenever material changes are made to this policy. The updated version is also published here with a revision date at the top, so you can always check what the current terms say.

How 0uu Handles Your Personal Data

Reach Us About Your Data

Email Our Data Team

Live Chat Support

In-Account Help Centre

How We Protect and Manage Your Data

Data Collection Scope

Cookie Usage

Account Security Measures

Data Retention Periods

Your Right to Request Changes

Who Has Access Internally

Your Privacy Policy Questions

01 What personal data does 0uu collect when I open an account?

02 How is my UPI or Paytm payment data stored?

03 Can I request a copy of the data 0uu holds about me?

04 How do I ask 0uu to delete my personal data?

05 Does 0uu share my data with third parties?

06 How can I update or correct my personal details on 0uu?

07 How will I know if 0uu's Privacy Policy changes?

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